Author: DAVAO TODAY

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Why Call Centers Are NOT Investing in Davao

The Davao City Chamber of Commerce and Industry has decried the practice of call-center companies to recruit call-center agents from Davao City for their branches in Cebu or elsewhere. The chamber’s Andre Fornier had a mouthful to say about the matter:

“Cebu is bragging that they have enough call center agents, but most of their agents and also Manila-based call center agents came from Davao. We will not support call centers which are only making Davao City as a recruitment ground. Of course we cannot stop them from doing so, we have no law for that, but we will not encourage our people to be a call center agent in Manila or in Cebu,” he said.

But are these call-center companies really the problem?

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Last Son Alive

Fernando Alia Fernando Alia at the Davao Medical Center, the last of the Alia boys. (davaotoday.com photo by Cheryll D. Fiel)

Last week, Fernando Alia was near his home when somebody plunged an ice pick twice in his back. Although he survived, he doesn?t feel a bit lucky. Three other brothers had been stabbed to death in and around the Bankerohan public market, where butchers not only kill livestock. Their mother, Clarita Alia, is at her wit?s end dealing with these tragedies. Worse, they blame her for their misfortunes. Davao Today?s Cheryll D. Fiel reports.

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