Mr. Rainer Y. Tan, head of Business Development and Operations Deployment of one of the largest business-process outsourcing companies in the country, Convergy’s, says Friday that the IT and BPO Association of the Philippines believes that from 1 million this year, there will be 1.3 million men and women in the country who will be working in the BPO industry in 2016. (Ace R. Morandante/davaotoday.com)