The call-center training school has successfully screened 76 applicants who will comprise the first batch of trainees when the school opens in Marawi City before the end of this year, said Bian. “It’s a challenge to start a call center school in Marawi to give workers in this predominantly Muslim city more access to ICT,” she said. “At the end of the day, this will result in more jobs.”
JIB will sign the memorandum of agreement with Hope Care Academy before the New Year to start the opening of classes at the new call center school.
“Once we get enough qualified human resource, it would be very easy to open a call center,” Bian said. “But more importantly, we want to open investments for call centers and business outsourcing in Marawi and the ARMM.” A similar school has earlier been set up in General Santos city.
Bian said the results of the Marawi screening hold much promise. “We want to prove that the ARMM is also a source of highly trainable and world competitive human resources,” she said. “All we need to do is give the people access to technology and harness their potentials.”
Bian said all those qualified to train in the Marawi call center school already have jobs awaiting them, either at the JIB call center in Davao or in Manila. (Germelina A. Lacorte/davaotoday.com)
[tags]davao, call center, marawi, mindanao, ARMM, muslim mindanao, outsourcing[/tags]
