Woman who helped workers escape NCCC fire still missing as probe begins

Alexandra Moreno-Castillo’s body remains missing

MALL FIRE. Fire guts down NCCC Mall in Davao City on December 23, 2017. The fire broke out past 9 am, just an hour before the mall opens to shoppers. (Mick Basa / davaotoday.com)

DAVAO CITY, Philippines — Authorities here are now appealing for assistance from the colleagues of a call center employee whose body has not been retrieved yet after the fire gutted the NCCC Mall of Davao.

Fire Supt. Jerry Candido, spokesperson of the Inter-Agency Anti-Arson Task Force, told reporters Tuesday, January 2, that authorities have searched the third and fourth floors of the mall and found no body of Alexandra Moreno-Castillo.

Moreno-Castillo was a quality assurance supervisor of Survey Sampling International (SSI) Davao, the company that lost 37 of its employees to the tragic incident.

Candido said they have requested for the help of Moreno-Castillo’s supervisor who can give details where she was seen last.

“We have to focus on an area to search for her,” he said.

In a report by Sunstar Davao on December 27, Moreno’s family said she was trying to help other employees in getting out of the building.

Moreno-Castillo had been working with the SSI Davao for at least five years.

The list of those who were confirmed dead after the fire include: